Effective Date: [Insert Date]

Welcome to Otacta AI. By accessing or using our services, including Sofia AI, you agree to be bound by the following Terms and Conditions ("Terms"). Please read them carefully.

1. Use of Services

Otacta AI provides AI-powered analytics and automation tools via Sofia AI to ecommerce and retail businesses. You may only use the Services in compliance with these Terms and applicable laws.

2. Account Registration

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

3. Acceptable Use

You agree not to misuse the Services, including but not limited to reverse engineering, reselling access, or using the Services for illegal activities.

4. Data Usage

By using our Services, you grant us access to your ecommerce and marketing data sources (e.g., Shopify, Klaviyo). We process this data solely to deliver insights and recommendations.

5. Subscription and Payment

Some features require a paid subscription. All fees are billed in accordance with your chosen plan and are non-refundable unless otherwise stated.

6. Termination

We may suspend or terminate your account for violating these Terms or for behavior that disrupts the Services.

7. Disclaimers

The Services are provided “as is” without warranties of any kind. We do not guarantee accuracy or business outcomes from AI-generated insights.

8. Limitation of Liability

To the maximum extent permitted by law, Otacta AI is not liable for indirect, incidental, or consequential damages arising from the use of our Services.

9. Governing Law

These Terms are governed by the laws of [Your Jurisdiction]