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Otacta AI is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our website and services, including Sofia AI.

1. Information We Collect

• Account information (name, email, company name)

• Integration data (e.g., sales, product, and campaign data from Shopify, Klaviyo, etc.)

• Usage and log data

• Cookies and tracking data (see Cookies Policy)

2. How We Use Your Information

• To provide and improve the Sofia AI service

• To personalize recommendations and insights

• To communicate with you (e.g., product updates, billing)

• To comply with legal obligations

3. Data Sharing

We do not sell your data. We may share it with:

• Trusted service providers (e.g., hosting, analytics)

• Authorities when required by law

4. Data Retention

We retain your data only as long as needed for business and legal purposes.

5. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, or object to processing your data.

6. Security

We implement appropriate technical and organizational measures to protect your data.

7. International Transfers

If you are located outside our primary data center region, your data may be processed in other countries, with safeguards in place.